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Find Out What are the Important Factors Boosting the Demand of Global Digital Adoption Platform Software Market 2021 - 2029 - A Report by Absolute Markets Insights

Published On 14 Sep 2021 06:57 AM


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As per newly released report from Absolute Market Insights (AMI), the global digital adoption platform software market is expected to grow at a CAGR of 17.41% over the forecast period (2021 – 2029).  Printed user manuals and in-person classes were a part of businesses when software updates and process changes were infrequent. However, a huge shift in the recent past has moved software from infrequently updated native software to constantly changing online web applications. Each new improvement promises a better service or solution for users. However, each new feature or user interface change causes confusion for users and delays their work. Users need guidance to get value from the investment they have made in the application. With digital adoption platform software, one can simplify their learning experience, enabling them to be a proficient user of any software platform, website or application. A digital adoption platform software is a multiple software unified together on top of another software application or website. The purpose of these multiple softwares unified together is to guide users through objectives, errands, processes and the likes of it. Primarily, it aims to familiarize the user with the software application or website and ultimately trains the user. It assists the new users quickly in learning on how to interact with a website or application. This software manifolds the user experience using artificial intelligence and automation to guide, assist users in completing tasks easily within any enterprise, website enabled or mobile based application. The advent of digital adoption platform software has enabled various organizations in employing sophisticated technologies such as AI and analytics in order to improve their business performance. Further, the software enhances the user usability while saving time and resources. Hence, the software delivers efficient on demand contextual and personalized employee training, this driving the growth of digital adoption platform software market.

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Increasing Need to Improve the User Onboarding Experience and Provide Real-Time Interaction

Onboarding and training of employees is a huge complex process that accompanies classroom sessions, one on one training, papers, manuals, learning kits and many more. Hence, to streamline this process there was a rising need for digitization in the employee training industry. Digital transformation has led a pathway to the future of businesses. However, with the growing technological advancements, several application were introduced for different user experience. These different line ups raised the difficulty level for the onboarding employees to focus. Therefore, to shorten and streamline the long haul employee training and onboarding process, digital adoption platform came into existence. Digital adoption platform software improves onboarding for new users and drives the adoption of new features that may otherwise go ignored. It is also commonly used to train new employees on software used in-house.  It provides cued prompts or comments to the users. It walks users through the most efficient and tailored route for them when they request it. For instance, Whatfix, a digital adoption software provider offers users with videos, self-help menus, walk-throughs with an aim to guide them through different aspects of any application. With the implementation of Whtafix’s DAP, Dimension UK, a non-profit organisation increased its user-adoption rate of three months from 10% to 50%, thus achieving increased user adoption rate. These factors are driving the growth of digital adoption platform software market.

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Competitors in the Digital Adoption Platform Software Market

The global digital adoption platform software market is fragmented with the presence of many companies and startups offering their solutions to small & mid-sized enterprise as well as large enterprises. Moreover, they are offering digital adoption platform to a wide variety of platforms for third party application including Oracle, SAP, Microsoft, Salesforce, amongst others. Major players are offering their solution with new technologies such as artificial intelligence, machine learning, and big data into their software. Furthermore, they are also focusing on acquisition and merger to incorporate these technologies. Recently, Walkme has acquired Abbi, DeepUI and Jaco for integrating machine learning and artificial intelligence into its software. Moreover, they are also focusing on upgrading their system to offer a wide range of features for user guidance. For instance, In 2018 Userlane has upgraded its software to provide trigger Userlanes via direct link, user segmentation, editor for interactive guides, new editor and dashboard, record mode, and access to analytics. Moreover, various market participants are investing heavily to expand their geographical presence across the world. Recently, Walkme has invested in their on-screen guidance tool to expand into newer markets like Japan, Germany and Latin America.  Major players operating in the market are USERLANE, WalkMe, AetherPal, UserIQ, Toonimo, amongst others. The other prominent players include Infosys, Accenture, 3D Results, Appcues, AppLearn, Inline Manual Ltd., Whatfix Inc. among others.

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Global Digital Adoption Platform Software Market

  • By Type
    • On-Premises
    • Cloud Based  
  • By Solution
    • User Onboarding
    • Product Training
    • Change Management
    • Employee Engagement
    • Others (Website Navigation, Campaign Management, Etc.)
  • By Application
    • Small and Medium Enterprises
    • Large Enterprises
  • By Industry
    • Retail and E-Commerce
    • Education
    • Banking, Financial Services and Insurance (BFSI)
    • Healthcare
    • Government
    • Information Technology
    • Travel & Hospitality
    • Others (Media & Entertainment, Telecommunication, Etc.)
  • By Region
    • North America
      • U.S.
      • Canada
      • Mexico
      • Rest of North America
    • Europe
      • France
      • The UK
      • Spain
      • Germany
      • Italy
      • Nordic Countries
        • Denmark
        • Finland
        • Iceland
        • Sweden
        • Norway
      • Benelux Union
        • Belgium
        • The Netherlands
        • Luxembourg
      • Rest of Europe
    • Asia Pacific
      • China
      • Japan
      • India
      • New Zealand
      • Australia
      • South Korea
      • Southeast Asia
        • Indonesia
        • Thailand
        • Malaysia
        • Singapore
        • Rest of Southeast Asia
      • Rest of Asia Pacific
    • Middle East & Africa
      • Saudi Arabia
      • UAE
      • Egypt
      • Kuwait
      • South Africa
      • Rest of Middle East & Africa
    • Latin America
      • Brazil
      • Argentina
      • Rest of Latin America  

For More Information [email protected] https://www.absolutemarketsinsights.com/reports/Digital-Adoption-Platform-Software-Market-2019-2027-292

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Company: Absolute Markets Insights
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Phone: +91-740-024-2424
Contact Name: Shreyas Tanna
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Press Release Provided By: Absolute Markets Insights