Photobox revolves around analytics to get a complete overview of customer experience

Jody Ford pushed through a range of fundamental changes at the company during his three years as Chief Executive of the UK-based photo-printing business Photobox Group, many of them related to technology.

That's hardly shocking, as Ford–who stepped down in October but remains a non-executive director–took the helm at Photobox in 2016 fresh from a five-year tenure in Silicon Valley as eBay's global growth marketing....