TDCX Thailand has launched a training programme to prepare agents with the most up-to-date skills by 2025

TDCX Thailand, an award-winning digital customer experience solutions provider for innovative technology and other blue-chip organisations, has launched a leadership training programme to upskill its customer experience professionals in critical thinking, problem-solving, and agility. According to a World Economic Forum report1, these are among the top skills that will be required by 2025.

The initiative is being launched as the rate....