JAPAN’S AMBITIOUS PLAN TO GO DIGITAL UNDER CRISIS; COVID-19 EXPOSED THE SHORTCOMINGS

Highlights –

• Japan’s ambitious plan to go digital under crisis; COVID-19 exposed the shortcomings.
• Less than 12% of administrative work is transacted online in Japan.
• Just 5.4% of citizens utilize digital applications at public offices.
• If the country doesn’t go digital, it could cost the government 323 million working hours per year.

Accor....